RT 4 Support

Bronze Support for RTUS$395 monthly
For companies processing up to 10,000 tickets per year; BPS will respond to two separate incident support requests per quarter, making all reasonable effort to respond within two business days.
Silver Support for RTUS$795 monthly
For companies processing up to 25,000 tickets per year; BPS will respond to four separate incident support requests per quarter, making all reasonable effort to respond within one business day.
Gold Support for RTUS$1995 monthly
For companies processing up to 75,000 tickets per year; BPS will respond to eight separate incident support requests per quarter, making all reasonable effort to respond within one business day.
RT ConsultingUS$1000
Up to four hours of consulting by the developers of RT. You will be contacted within 2 business days to schedule work.
Bronze Support for RTIRUS$474 monthly
For companies processing up to 10,000 tickets per year; BPS will respond to two separate incidents per quarter, making all reasonable effort to respond within two business days.
Silver Support for RTIRUS$954 monthly
For companies processing up to 25,000 tickets per year; BPS will respond to four separate incidents per quarter, making all reasonable effort to respond within one business day.
Gold Support for RTIRUS$2394 monthly
For companies processing up to 75,000 tickets per year; BPS will respond to eight separate incidents per quarter, making all reasonable effort to respond within one business day.